Shipping policy

🚚 Shipping Policy

Last Updated: July 2025

At Kardion, we aim to deliver Labubu products safely and efficiently to fans all around the world. Below you’ll find everything you need to know about our shipping process.

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🌍 1. 

Do You Ship Internationally?

Yes! We offer worldwide shipping to most countries, including the United States, Europe, Asia, the Middle East, and more.

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🕒 2. 

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order ships, you will receive a confirmation email with a tracking number.

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🚚 3. 

Estimated Delivery Times

Region	Estimated Delivery Time
United States	7–12 business days
Europe	7–12 business days
Asia	5–8 business days
Middle East	7–14 business days
Australia & NZ	7–14 business days
Other Regions	10–20 business days

Note: Delivery times may vary due to customs delays, holidays, or unforeseen events.

💵 4. 

Shipping Rates

Shipping rates are calculated at checkout based on your shipping address and order weight.

We also offer free shipping on qualifying orders:

• Free Worldwide Shipping on orders over $99 USD

✈️ 5. 

Shipping Methods

We work with trusted carriers, including:

• DHL

• FedEx

• UPS

• SF Express

• Local postal services (for some regions)

📦 6. 

Tracking Your Order

Once shipped, you’ll receive a tracking link via email. You can also track your order through our Track Order page.

🚫 7. 

Customs, Duties & Taxes

• International orders may be subject to customs fees or import taxes.

• These charges are not included in our product or shipping prices and are the buyer’s responsibility.

• Kardion is not liable for delays due to customs clearance.

❗ 8. 

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 3 days of delivery at:

📧 support@kardionshop.com

We’ll do our best to assist you promptly.

📍 9. 

Delivery Address & Issues

• Please make sure your shipping address is correct.

• Kardion is not responsible for failed deliveries due to incorrect address or unclaimed parcels.

Need Help?

Feel free to reach out via our Contact Us page — we’re here to help you with anything shipping-related.